Privacy Policy

Privacy Policy (UK GDPR Compliant)

Last Updated: 13-02-2026

1. Data Controller
The data controller for Giftinghouse.co.uk is Giftinghouse Limited, 5 Guy Street, Bradford, BD4 7BB. We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

  • Order Data: Name, billing address, shipping address, payment information, email address, and phone number.
  • Technical Data: IP address, browser type, and usage data via cookies.

3. Why We Need Your Data
We process your data to:

  • Perform our contract with you (shipping your order).
  • Comply with legal obligations (tax and accounting).
  • Send marketing communications (only if you have provided explicit consent).

4. Third-Party Sharing
We do not sell your data. We only share data with essential service providers to fulfill your order:

  • Shopify: Our e-commerce platform.
  • Payment Processors: Stripe or PayPal.
  • Couriers: Royal Mail or FedEx.

5. Your Rights
Under the UK GDPR, you have the right to:

  • Request access to your personal data.
  • Request correction or erasure of your data.
  • Object to processing or request portability.
  • Withdraw consent for marketing at any time.

To exercise these rights, contact us at info@giftinghouse.co.uk.

6. Data Retention
We retain your order information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (typically 6 years for UK tax purposes).

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